Wednesday, 22 June 2011

New law about cancelation and downpayment

Prohibition of Advanced Payments

In relation to the products covered by the Directive, the trader is prohibited from demanding or accepting an advance payment from the consumer before the expiration of the withdrawal period. This prohibition also extends to the provision of guarantees, reservation of money on accounts, explicit acknowledgement of debt and payment of any other consideration to the trader or to any third party.

Cancelation Rights

The consumer has the right to withdraw from this contract without giving any reason within 14 calendar days from the conclusion of the contract (or, if the contract is provided at a later date, from the day when the consumer receives the contract). The consumer must notify the trader in writing of his or her decision to withdraw. Any ancillary contracts will be automatically terminated on withdrawal.

Should certain information detailed in the Directive is missing, the period is extended a further three months. Moreover, if a separate standard withdrawal form is not filled in by the trader and provided to the consumer in writing, the period in extended to year.

Contact European Consumer Organisations
Holiday clubs and timeshare

The UK European Consumer Centre received more than 2000 complaints and enquiries about holiday clubs and timeshares in the year from the end of January 2009, covering all nature of complaints about holiday clubs and timeshare, including scams. The area most hit for discount holiday club complaints is Spain (including the Canary Islands), with an increase in this type of complaint about Malta and Cyprus. Other countries are also affected.

1 comment:

  1. A friend of mine was scammed when she was trying to get out of her timeshare contract. There are so many timeshare relief scams out there its crazy.


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